Technology

We are a digital social care provider; meaning we take a digital-first approach to information. We make use of multiple technology services and providers.

Administrative Software

Google for Business

Each administrative employee has a Google for Business account which is their main point of access to the services we use. This account can be used to verify your identity to connect to other services we use, and also includes:

  • Gmail (our main company email - each user has their own and we have a shared inbox)
  • Google Drive (our main storage of digital documents)
  • Google Calendar (our administrative and management calendar)
  • Google Meet (our video meeting software)
  • Google Groups (our shared email inbox)
  • Google Chrome (our company-sanctioned web browser)
  • Android (the operating system and Google-integrated tool for business phones)

The standard naming convention for Google Business accounts is frodo.baggins@sevenstepssupport.com

Slack

Slack is our primary real-time communication tool for administrative employees. The main feature of our Slack server is the #office room but it also features DMs (direct messages) and a notification system for incoming workflows; such as when a concern form is submitted. We login to slack via our Google Work accounts.

Elementum

Elementum is a our custom-designed management, audit, rota, and database system. We login to Elementum through a Cloudflare gateway which verifies we are logged-in to an appropriate Google account.

Citation Atlas

Citation Atlas is a Human Resource Management software that we use for sourcing some company documents. It is also used for generating and reviewing location-based risk assessments.

Docuseal

Docuseal is an Open Source document signing platform. It is used to convert standard documents to a signature-based verifiable and legally-binding document. It is used as part of our onboard process for new members of staff and for employment contracts.

Invoice Ninja

Invoice Ninja is an Open Source invoicing software. It is used to generate invoices for our services, track payments and overdue invoices, and manage some client/household expenses.

Advanced Software

This software is used for systems development and is listed for reference only.

Cognito Forms

Cognito Forms manage our Link Forms which help us collect information easily for recruitment, induction, feedback, and more; it then handles the secure processing and storage of that information.

Zapier

Zapier provides us with workflow integrations or “zaps”. These help us connect different parts of the software we use together. For example, when a new induction form is submitted, Zapier relays that information into Slack.

Amazon Web Services

Amazon Web Services host our core in-house infrastructure in European Data Centres. This includes the Support Worker Portal, Elementum, the central database, and our company website. Snapshots and backups of this data are also handled by Amazon Web Services.

Cloudflare + Zero Trust

Cloudflare are the domain registrar and service provider for our website domain names. Cloudflare’s Zero Trust architecture also provides the secure gateway to our services; verifying the user has a sufficiently authenticated Google Work account.

GitHub

GitHub provides us with a source-code repository tool for our in-house systems. GitHub pages is also used for deploying some simple static resources.

Action1

Action1 helps to discover, prioritize, and remediate vulnerabilities in a single solution to prevent security breaches and ransomware attacks. Action1 also provides remote assistance and managed updates for our company computers.